Supervisory Program Specialist - Credentialing & Privileging (C&P) Manager

The Supervisory Program Specialist - Credentialing and Privileging (CP) Manager is assigned to the Medical Staff Office. This position oversees all functions related to healthcare providers' professional credentials supporting all divisions of the VAMC (i.e. full time, part time, temporary, intermittent, contract, without compensation (WOC) and fee basis) in accordance with Regulations and Policies. The C&P Manager is organizationally aligned to and supervised by the Chief Of Staff (COS).

Major Duties and Responsibilities include, but not limited to: Provides direct technical and administrative supervision to employees in the VAMC's C&P Office. Provides consulting and guidance to local leadership and C&P employees on all matters pertaining to the facility's C&P program. Sets and adjusts short and long-term priorities; assesses staffing needs; plans work to be accomplished; and ensures positions are appropriately manned to cover all program functions.

Develops, modifies, and/or interprets performance standards; outlines and explains performance expectations to staff; assigns and reviews work performed by subordinates based on priorities, consideration of complexity and requirements of assignments and employee skill level; evaluates work performance mid-year and annually, and provides regular feedback on employees' strengths and weaknesses. Analyzes program audit results; interprets facility quarterly report card data; researches provider credentialing requirements; identifies potential privileging issues; drafts facility Medical Staff Bylaws updates and revisions; interprets and explains new regulatory requirements, and VHA requirements, procedures and processes; contributes to development of local policies.

Coordinates with Service Chiefs and service level administrative teams for annual Committee(s) review of clinical privileges and scope of practice forms. Monitors and audits the VAMC C&P program utilizing VetPro reports, mandatory auditing and reporting tools. Provides regularly scheduled committee reports. Responsible for ensuring quality assurance in the facility's C&P program. Assists with developing, coordinating and recommending changes for the improvement of workflow in the program or section area.

Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Virtual: This is not a virtual position. Telework: Ad Hoc, may approved by Supervisor Position Description/PD#: Supervisory Program Specialist - Credentialing & Privileging (C&P) Manager/PD03312LS Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/11/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: interprets Credentialing & Privileging, as well as Staffing regulations/requirements for health care practitioners in compliance with a broad range of National and Local Handbooks, Directives, Memorandums, MOUs, Policies, Medical Staff Bylaws and a variety of auditing and accrediting agencies; analyzes program data, audit findings, and regulatory requirements; conducts quality and compliance oversight; prepares and presents credentialing and privileging information, findings, recommendations to facility leadership and committees.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 2 years of graduate school may be used to qualify applicants for the GS-11 level. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.