Senior Product Designer

Join EFC, Inc. as a Senior Product Designer in a hybrid role focused on customer discovery, research-to-roadmap translation, and strategic design leadership in an evolving environment.

Responsibilities

• Plan, run, and synthesize qualitative customer research, including interviews, workflow mapping, and usability testing.

• Convert research outputs into clear product guidance to influence roadmap and feature prioritization.

• Assess and iterate on AI-generated and engineering-built UI, defining standards for what “good” looks like for the product experience.

• Collaborate across functions to review and challenge one-off feature requests, advocating for solutions grounded in user and market needs.

• Lead design strategy in contexts where workflows must be deeply understood before building.

Requirements

• Outcome-driven senior product design experience with a strong research foundation.

• Proven ability to independently conduct qualitative research and synthesize insights into actionable product direction.

• Strong judgment around product and design quality, including guiding UI decisions beyond execution.

• Comfort working in ambiguity and shaping structure where it does not yet exist.

• Excellent communication skills and ability to influence cross-functional partners.

Compensation

• Salary: USD 110,000 per year

• Pay range note: From $110,000.00 per year

Work Location

• Hybrid remote in Chevy Chase, MD 20815

Benefits

• Paid time off

• Sick leave

• Holiday pay

• Health insurance

• Dental insurance

• Vision insurance

• 401(k)

• Short and Long Term Disability

• Life insurance

• Parental leave

• Retirement plan

Language

• English (Required)