MISSION SUPPORT SPECIALIST

You will serve as a MISSION SUPPORT SPECIALIST in the RLSO SE JACKSONVILLE.

You will serve as the primary liaison for all incoming contacts to the Department. You will independently control and manage all incoming correspondence using established office procedures and knowledge of the organization. You will be responsible for the maintenance of records and turnover files in accordance with controlling guidance and submit timely and accurate monthly reports. You will ensure office equipment is operating efficiently and effectively to carry out the mission of the Department.

Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector. Specialized experience includes duties related to the following: 1) Demonstrating experience in general office management and administration, scheduling / maintaining appointment calendars for attorneys, verification of data-entry into case management system, and overseeing routine supply requests; 2) Providing routine notary services and serializing routine correspondence; 3) Preparing and delivering information presentations or trainings regarding legal or administrative procedures; 4) Applying relevant regulations, instructions and rules of professional responsibility to screen potential clients for eligibility of service and conflicts of interest as well as maintaining client confidentiality.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.