Medical Support Assistant (Scheduler/Office Automation)

About the Position: This position is located within Tripler Army Medical Center in the Directorate of Medicine Pulmonary Clinic This is a Direct Hire Solicitation

Coordinate diagnostic procedures with accuracy. Coordinate and/or schedule patient appointments with other medical specialty clinics/units. Collect, correct and update patient information during each patient interaction. Review patients' insurance to determine eligibility for medical care/treatment. Provide information regarding facility policies, procedures, and locations to patients, family members and staff.

Who May Apply: US Citizens In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes adjusting provider's schedules to maximize appointment time; assisting with administrative planning in support of healthcare operations; and preparing required reports.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages.