Administrative Support Assistant (OA)

The Administrative Support Assistant (OA) is located in the Nursing Service, at the Amarillo VA Health Care System, Amarillo, Texas. The employee performs duties in support of the Associate Director Patient Care Service/Nurse Executive, Inpatient Service Chief, Outpatient Service Chief, Community Living Service Chief, Nurse Managers, Nursing Officers of the Day and Supervisor Administrative Officer.

Major Duties: Serves in an Administrative support role to the Associate Director of Patient Services/Nurse Executive, Chief of Inpatient Services, Chief of Community Living Service, Chief of Outpatient Services and Supervisory AO. Performs difficult duties using knowledge of complex matters, knowledge of polices and procedures. Timekeeping for Nursing Service Develops new policy statements and reviews for compliance and accuracy.

Receives and reviews regulations, directives and memoranda on administrative functions. Oversees a variety of administrative programs. Performs budget oversight for nursing contracts. Other duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:30pm Telework: This position may be authorized for Ad-hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Administrative Support Assistant (OA)/PD01085A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2026. Proficiency Requirements: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency.

Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. 40 words per minute typing speed You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: ability to cope with a variety of simultaneous tasks and to deal with frequent interruptions; effectively prioritize multiple tasks to meet strict timelines; follow up on applicable issues generated from correspondence, meetings, etc.; knowledge of standard procedures related to analysis, collection, compilation, and/or tracking of data and statistical information; displays tact, discretion, mature judgement and diplomacy in personal contacts and written communication; accurate typist and exhibit skill in transcribing and typing memorandums, forms, reports, ect., quickly and accurately in final form; knowledgeable of correct grammar, spelling, punctuation, and required formats; knowledge of general office duties such as arranging conference, meetings, routing mail, composing and typing correspondence, preparation, and maintenance of personnel forms, and organizing and maintaining files; knowledge of regulations, and procedures governing pay for employee's payroll records, payroll processing procedures; preparation of timecards; significant knowledge of computer applications/systems, including use of data management software, intranet; and ability to utilize Microsoft products and to develop reports.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.